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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All Gentec products

The group "New Technologies" offers for review the products of the plant Gentec: power detectors, PC displays and interfaces, portable power meters, energy detectors, profilometers, laser accessories, thermal disks, position sensors, discrete pyroelectric sensors, laser beam absorbers, racks, calorimeters
  • Power Detectors Gentec
    Power Detectors
    UP, PH, XLP, etc.
  • PC displays and interfaces Gentec
    PC displays and interfaces
    MIRO ALTITUDE, etc.
  • Portable Power meters Gentec
    Portable Power meters
    PRONTO et al .
  • Energy Detectors Gentec
    Energy Detectors
    QUAD , etc.
  • Profilometers Gentec
    Profilometers
    BEAMAGE et al.
  • Accessories for lasers Gentec
    Accessories for lasers
    UG11 et al .
  • Thermal disks Gentec
    Thermal disks
    UD et al.
  • Position sensors Gentec
    Position sensors
    QUAD , etc.
  • Discrete pyroelectric sensors Gentec
    Discrete pyroelectric sensors
    QS-L, etc.
  • Laser beam absorbers Gentec
    Laser beam absorbers
    BD et al.
  • Racks Gentec
    Racks
    STAND-S-443, etc.
  • Calorimeters Gentec
    Calorimeters
    Calorimeter, etc.

NEW TECHNOLOGIES GROUP

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